Complaints Mechanism

The Ministry of Finance is committed to providing services to the satisfaction of all its customers. To achieve this, the Ministry has a complaint mechanism to redress its customer’s grievances promptly. If a customer is dissatisfied with the services of the Ministry, such a customer may direct his/her complaints(s) to the following:

The Commissioner
Ministry Of Finance, Calabar
Tel: 0703004050 or 08022903680

The Permanent Secretary
Ministry of Finance, Calabar
Tel: 08063359303

Agnes Inyang
Nodal Officer
Tel: 08036847008
Servicom Unit

Mr Festus Ushie
Charter Officer
Tel: 0807302911
Servicom Unit

All Complaints would be acknowledged within five (5) days of receipt and customers communicated to within fifteen days of complaint.

How To Lodge Complaint

  • Face to Face
  • Phone Calls
  • Letters
  • Complaints Boxes
  • Text Messages
  • Email